Refund policy

Returns and exchanges

To request a return, email info@boutiqueprestige.ca.

If you are not completely satisfied with your purchase, you may return it within 15 days of receiving it for a refund to your original payment method.

To qualify for a return, the item must be new, unworn and returned in its original packaging with all tags attached. Shoes must have been tried on indoors only and must show no signs of wear.

Shipping fees paid when placing your order are non-refundable.

Packages returned because they were refused, unclaimed or sent to an incorrect address provided by the customer will be refunded less any resulting shipping costs.